The Bluffton Regional Lab is located on the first floor of the hospital, just around the corner from the registration desk. The lab is available 24 hours per day, 7 days per week so that patients with physician lab orders may come in for the lab procedure when their schedule best allows – whether that means 5 a.m. or 11 p.m. or any time in between. The laboratory is accredited by The Joint Commission.

Phone: 888-919-3557, ext. 5529

Bluffton Regional Medical Center Laboratory encourages all of our patients and their families to communicate any concerns they may have about the quality of their care or safety.

For concerns during regular business hours (7:30 a.m. - 4 p.m. Monday thru Friday) please contact:
Director of Laboratory Services (ext. 3536)
or
Social Services (ext. 5274)

For concerns during evenings and weekends contact the hospital operator and ask to page the Administrator on-call.

If you are not satisfied with the resolution of your concerns, you may contact any of the following:

Office of Civil Rights
U.S. Dept. of Health and Human Services
330 Independence Avenue, S.W.
Washington, D.C. 20201

Indiana State Department of Health
317-233-1325

The Joint Commission 800-994-6610